Mission

Offer 24/7 live chat to meet the needs of your customers when it’s convenient for them.

• Assign dedicated representatives to high-value customers to ensure quality interactions.
• Offer only email communication for troubleshooting customer issues.
• Have a support line set up from 8 am – 5 pm to address incoming customer calls.
• Conduct proactive outreach to ensure customers are making the most of your product or service.